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      <image:title>Blog - Lessons Learned From My Time In Government UX Research</image:title>
      <image:caption>Me to a senior manager at the housing department, in an early research session. (They were referring to the city’s Rent Stabilization Ordinance, which is an ordinance designed to protect tenants from unfair rent increases.</image:caption>
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      <image:title>About</image:title>
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